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Real-Time Dispatch Optimization

A hand-built Streamlit app running a real-time mixed-integer-programming optimizer that routes 200+ field technicians from live telemetry and work-scheduling data — pilot results projected an emergency-SLA lift from ~50% to 67%.

Operations Research MIP Python Optimization

The challenge

Emergency response across a multi-state gas utility depends on getting the right technician to the right place fast — across 200+ field techs and constantly shifting conditions.

The system

A hand-built Streamlit application running a real-time mixed-integer-programming (MIP) optimizer — integrating vehicle telemetry, customer-information data, and work-scheduling data, with ball-tree spatial algorithms for fast nearest-resource matching.

Outcome

Pilot results showed it would move emergency SLA from ~50% to 67%.